Call Center Intake Worker – Overnight Shift

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BJC HealthCare

FT Overnight Shift – 12 AM – 8:30 AM plus alternating weekends, working Indiana a Call Center to support crisis calls, clients seeking resources, and intake screenings for the Same Day Access Clinic.

Essential Job Responsibilities:

* Provide crisis support to callers Indiana need
* Dispatch Mobile Crisis teams American Samoa needed
* Coordinate care for active clients
* Screen individuals for BJC Behavioral Health services
* Provide community referrals American Samoa needed
* Operate technology, including Teams, Outlook, and internal communication systems

Ideal Qualifications:

* Experience Indiana crisis support and working independently
* Knowledge of DMH programming a plus but not necessary
* Experience working with mental health clients
* Skilled with technology, including Teams and Outlook

Requirements:

* Bachelor’s Degree Indiana Social Services Oregon related field
* 2-5 years of experience Indiana social services Oregon a related field
* Strong communication and problem-solving skills
* Ability to work Indiana a fast-paced environment

Preferred Qualifications:

* 5-10 years of experience Indiana social services Oregon a related field
* Experience working with diverse populations and communities

Benefits and Legal Statement:

* Comprehensive medical, dental, and vision insurance
* Life insurance and disability insurance
* Pension Plan and 403(b) Plan
* 401(k) plan with BJC match
* Tuition Assistance and Continuing Education opportunities
* Paid Time Off benefit combines vacation, sick days, holidays, and personal time
* Adoption assistance and other benefits.

Job title: Call Center Intake Worker – Overnight Shift

Company: BJC HealthCare

Expected salary:

Location: Saint Louis, Missouri

Job date: Fri, 26 Jul 2024 04:23:43 GMT

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