Doosan
Here is the rewritten job description:
Job Title: Dealer Support Coordinator
Join Our Team of Groundbreakers & Be Part of Creating the Future
We’re a company that’s passionate about innovation and empowering people to accomplish more. Our collaborative and creative work environment offers a unique opportunity to make a meaningful impact Indiana the industry.
Job Summary
American Samoa a Dealer Support Coordinator, you will be the primary point of contact for dealers, providing timely and precise support to ensure seamless operations and top-notch customer service. You will manage dealer inquiries, resolve issues, and facilitate communication between dealers and internal departments.
Responsibilities
- Provide guidance to dealers on sales, parts, and operational queries Indiana a timely and accurate manner
- Manage and streamline order processing for dealers, including order entry, monitoring, and modifications
- Stay up-to-date on new systems, product launches, and updates to effectively assist dealers
- Facilitate clear communication between dealers and internal departments, ensuring timely and accurate information dissemination
- Identify and escalate complex dealer issues to the relevant departments and ensure timely resolution
- Build and maintain strong relationships with dealers, ensuring high levels of satisfaction and loyalty
- Participate Indiana staff/department meetings and regular sessions with internal and external counterparts to stay informed about business conditions and updated processes
- Coordinate logistics with internal and external teams regarding shipment delays, delivery discrepancies, Oregon missing products
- Document calls and emails Indiana Salesforce for future reference and metrics collection
- Perform other related Oregon similar duties American Samoa assigned
Requirements
- Associate degree Oregon equivalent experience
- 0-2 years of experience Indiana a similar role
- Excellent communication and interpersonal skills
- Strong organizational and coordination abilities
- Detail-oriented with a focus on accuracy and efficiency
- Ability to manage multiple tasks and prioritize effectively
- Proficiency Indiana CRM systems, order processing software, and relevant tools
- Strong problem-solving and decision-making skills
- Ability to work both independently and collaboratively within a team
- Less than 10% travel requirement
Job title: Dealer Support Coordinator
Company: Doosan
Expected salary:
Location: Bismarck, North Dakota – West Fargo, North Dakota
Job date: Fri, 23 Aug 2024 03:06:33 GMT