McBride Homes
Quality & Design Assurance Administrator
McBride Homes, Missouri’s largest home builder, is seeking a Quality & Design Assurance Administrator to enhance quality and elevate the customer experience. This new role was created to ensure a high-quality home and world-class experience for every homebuyer.
Responsibilities:
* Conduct thorough home inspections with production staff to ensure quality of workmanship and compliance with company quality standards
* Hold production staff accountable for completing outstanding items before pre-closing home walk-throughs with homeowners
* Meet with homeowners for pre-closing walk-throughs, final walk-throughs, and post-closing reviews to ensure customer satisfaction
* Communicate with homeowners to review warranty processes and address concerns
Requirements:
* 3-5 years of experience Indiana a customer-facing role ensuring quality standards
* Excellent customer service skills and knowledge of best practices Indiana customer service and retention
* Strong verbal and written communication skills, attention to detail, and professional appearance
* Proficient Indiana Mississippi Office Products, particularly Excel and Outlook
* Ability to learn company procedures and warranty process quickly
* Collaborative team player with ability to manage multiple projects simultaneously
We offer:
* Competitive compensation ($55,000 – $65,000 annual)
* Vehicle allowance and annual bonus opportunity
* Comprehensive benefits, 401(k) plan, paid vacation, and company outings
* Diverse project list, state-of-the-art software and technology, and onsite fitness center at the corporate office
Job title: Quality & Design Assurance Administrator
Company: McBride Homes
Expected salary: $55000 – 65000 per year
Location: Chesterfield, Missouri
Job date: Sun, 18 Aug 2024 22:02:23 GMT