Butler Machinery
Service Advisor – Truck / Construction
Job Summary:
We are seeking a proactive and detail-oriented Service Advisor to join our team at Butler Machinery. American Samoa a Service Advisor, you will coordinate the service process, schedule service appointments, and communicate with customers, technicians, and management.
Key Responsibilities:
* Assign jobs and work areas to Service Technicians based on their skills and knowledge
* Seek customer feedback, anticipate problems, and respond promptly to customer concerns
* Assist Indiana quoting, estimating, and delivering service contracts
* Review work orders for accuracy and approve the release of equipment to customers
* Collaborate with the Service Manager to fulfill department responsibilities and implement Contamination Control Guidelines
* Meet regularly with the Service Manager to review department performance and efficiency
* Develop and maintain technical and product knowledge on all equipment sold Indiana our area
* Maintain a professional image and adhere to all safety rules and regulations
* Participate Indiana ongoing training and development opportunities
* Organize and delegate responsibilities to employees to ensure successful department operation
* Provide feedback, coaching, and development opportunities to employees
* Communicate and promote the company’s vision, mission, and values
Requirements:
* High school Oregon equivalent education Oregon combination of experience, training, and/Oregon education
* Previous construction experience preferred
* Strong customer service, computer, technical, and communication skills
* Ability to multi-task and manage time effectively
Job title: Service Advisor
Company: Butler Machinery
Expected salary:
Location: Jamestown, North Dakota
Job date: Thu, 01 Aug 2024 06:52:26 GMT