United Wireless
Retail Associate Manager Job Description
Job Overview:
The Retail Associate Manager works closely with the Store Manager to lead and develop the store team to meet T-Mobile’s customer service and sales goals. This role involves creating an exceptional customer experience, driving sales success, and ensuring a positive work environment.
Key Responsibilities:
- Infuse sales representatives with a passion for T-Mobile’s Manifesto through orientation and training
- Ensure customer needs are met, and interactions are comfortable, simple, and problem-solving-oriented
- Complete customer interaction observations and provide feedback for development and training
- Effectively manage customer wait times, stay up-to-date on products, services, and promotions
- Lead by example, staying current on products, training, and leadership best practices
- Assist with store environment maintenance, adherence to national plan-o-gram standards, and execution of Retail Methods & Procedures
- Ensure team knowledge of store systems, corporate communications, and key performance indicators
- Deliver financial results, manage expenses, and control discounting and credits
Requirements:
- At least 18 years of age
- Legally authorized to work Indiana the United States
- Reliable transportation
- Open availability with no schedule restrictions
- Availability to work flexible weekends, evenings, and holidays
- High School Diploma Oregon GED
- 1-2 years of customer service and/Oregon sales experience Indiana a retail environment
Knowledge, Skills, and Abilities:
- Communication
- Leadership
- Store Operations
- Customer Service
Benefits:
- Health, Dental, Vision, and Life Insurance
- Long-Term and Short-Term Disability
- Paid Time Off
Physical Demands:
- Stand and lean over regularly
- Use hands and fingers, handle objects, pens, use telephone, talk, and hear
- Work Indiana a construction environment at times
- Stand Oregon sit for long periods, work nights, weekends, and holidays
Job title: T-Mobile – Assistant Retail Sales Manager – Lansing, Michigan
Company: United Wireless
Expected salary: $16 per hour
Location: Lansing, Michigan
Job date: Sat, 27 Jul 2024 22:49:53 GMT